Terms and Conditions

1. Acceptance of Terms

These Terms and Conditions form an agreement between you and Compass Bridge Academy concerning your use of our website.

You must be at least 18 years old to submit an enquiry, schedule an assessment, enrol a student or provide consent for communications through this website.

2. Website Information and Use

This website provides general information about Compass Bridge Academy, our academic programs and ways to contact our team.

We aim to keep the website accurate and current, but program descriptions, schedules, availability, pricing and other information may change. Please contact us to confirm information before making decisions based upon website content.

3. Educational Services

Compass Bridge Academy provides academic support, classes, enrichment and coaching services. Recommendations are based on the information available to us and the needs discussed with the parent, guardian or student.

Student outcomes depend on many factors, including attendance, participation, individual needs and work completed outside scheduled sessions. We do not guarantee particular grades, test scores, admissions decisions or other academic results.

Our services and website content do not constitute medical, psychological, legal or other licensed professional advice.

4. Enrolment, Fees, Cancellations and Refunds

Submitting a website form or requesting a free assessment does not automatically enrol a student or create a commitment to purchase services.

Program fees, payment schedules, attendance requirements, rescheduling, cancellations and refund conditions will be provided during enrolment or in a separate service agreement.

Where a separate enrolment or service agreement applies, that agreement will control the delivery and payment terms for the applicable program.

5. Email and Other Communications

When you provide contact details, we may use them to respond to your enquiry, schedule appointments, provide service information and send operational communications.

Marketing emails will include an unsubscribe method where required. You may unsubscribe from marketing emails without affecting essential communications concerning an active appointment or service.

6. SMS Messaging Terms

When you expressly opt in, Compass Bridge Academy may send text messages regarding appointments, service notifications, special offers, discounts and other promotional communications.

• Message frequency may vary.
• Message and data rates may apply.
• Consent to receive marketing text messages is not a condition of purchasing services.
• Reply STOP to unsubscribe from text messages.
• Reply HELP for assistance, call (831) 298-8369, or email [email protected] .
• Carriers are not liable for delayed or undelivered messages.

After replying STOP, you may receive a confirmation message. You will no longer receive further SMS messages unless you subsequently provide consent again.

7. Acceptable Use

You agree not to:

• Use the website for unlawful or fraudulent purposes
• Submit false, misleading or unauthorised information
• Attempt to access accounts, systems or information without permission
• Introduce viruses, automated attacks or other harmful technology
• Copy, scrape or misuse website content or personal information
• Interfere with the website’s availability, security or operation

We may restrict website access when reasonably necessary to protect our systems, users or legal rights.

8. Intellectual Property

Unless otherwise stated, the website design, logo, branding, written content, graphics and original materials belong to Compass Bridge Academy or are used with permission.

You may view and print website information for personal, non-commercial use. You may not reproduce, distribute, modify or commercially exploit our content without prior written permission.

9. Third-Party Links and Services

Our website may link to third-party websites or use services operated by other organisations. Those organisations have their own terms and privacy practices.

Compass Bridge Academy is not responsible for third-party websites, services or content that we do not control.

10. Website Disclaimer

The website is provided on an “as available” basis. To the extent permitted by law, we do not guarantee that the website will always be uninterrupted, error-free, secure or free from harmful components.

Nothing in these terms excludes warranties or rights that cannot legally be excluded.

11. Limitation of Liability

To the fullest extent permitted by applicable law, Compass Bridge Academy will not be liable for indirect, incidental, special or consequential loss arising solely from the use of, or inability to use, this website.

These limitations do not apply where liability cannot legally be limited or excluded.

12. Privacy

Our collection and use of personal information is described in our Privacy Policy.

By submitting information through the website, you confirm that the information is accurate and that you are authorised to provide it.

13. Governing Law

These terms are governed by the laws of the State of California, without regard to conflict-of-law principles.

Unless applicable law requires otherwise, disputes relating to these terms or website use will be subject to the appropriate courts located in Santa Clara County, California.

14. Changes to These Terms

We may update these terms when our website, services or legal obligations change. Updated terms will be posted on this page with a revised effective date.

Continued use of the website after an update means the revised terms apply to future website use.